Create a shared section

Procedure 

1. In the toolbar of the Form List window, click Shared Components.

   The Shared Component Manager dialog box opens.

2. In the Shared Sections tab, click Add.

   A new row appears for a shared section in the table.

3. To display shared sections with the Hidden status in the table, select the Display Hidden check box above the table.

4. To set the status of the new shared section, in the Status column of the table, click the Status field of the new shared section and select one of the following statuses from the list:

   • Under Construction: The shared section can be edited and deleted.

   • Published: The shared section cannot be edited or deleted. The shared section can only change from published to hidden.

   • Hidden: The shared section is not available for new forms Tool used in the Interaction and Analytics application to evaluate employee performance, and to assess the interactions from the customer’s perspective., but is still used in old forms.

5. In the lower pane of the dialog box, in the Name field, type a name for the shared section.

6. In the Recommended Points field, type the points to award for the section.

7. In the Description field, type free text description, if required.

8. Click OK.

   The changes are saved, the Shared Data Manager dialog box closes, and you return to the Form List.