Typical form layout

To add structure to a form and provide guidance to the person filling in the form, you create the form as a collection Group of back-office Contributions from one or more employees connected to a single customer or account captured by DPA. Collections are used for analyzing and improving back-office efficiency and quality. of smaller components.

A typical form includes the following components:

The component names are customizable per system and can have different titles if the captions have been modified in your system.

Fully customizable instructions or descriptions can be added to any component in the form: In the header, detail, a section, a category Grouping of calls in Speech Analytics that pertain to specific business issues among all transcribed interactions., a question, and in the footer (summary).

form layout