Form reason fields

You can include a reason field to provide an explanation of the answer or scoring for any question. When the user fills in the form, the reason field appears as a drop-down list of values.

For example, for the question, Did the operator answer the phone promptly?, if the answer is No, a list of reasons for the answer can include the following responses: the operator was not at his desk, the telephone was malfunctioning, and so on.

You must have the Manage Shared Data right in the User Management Module that an administrator uses to create a profile for each employee in their organization. application to define reason fields.

You can use the following procedures to define form reason fields:

• Add and edit reasons

• Delete a reason