Shared components

When you design a form, you can create new components (sections, categories, or questions) or reuse shared components.

Shared components are entire sections, categories, or questions with configured values and properties that are specifically created and saved for reuse in other forms Tool used in the Interaction and Analytics application to evaluate employee performance, and to assess the interactions from the customer’s perspective.. For example, if you create a generic Start section, you can save it and reuse it in other forms.

Using shared components across many forms helps you maintain consistency and saves time by reducing the need to create duplicate information.

To create shared components in the Form Designer, you must have the Manage Shared Components right in the User Management Module that an administrator uses to create a profile for each employee in their organization. application.

You can use the following procedures to create shared components:

• Create a shared section

• Create a shared category

• Create a shared question