New form versions overview
When you modify a form component, a new form version is created.
Making a change to a textual field does not trigger the creation of a new form version, with the exception of captions for Yes/No questions and Five Rank List questions, which do trigger the creation of a new form version.
When a report is generated using the data, the latest question text is shown on the report, and the report provides information on all the evaluations/assessments that included this question, both before and after the question text was changed.
Textual fields in a form are:
-
Comments
-
Captions
-
Section or category Grouping of calls in Speech Analytics that pertain to specific business issues among all transcribed interactions. names and instructions
-
Question texts and instructions.
-
Revision notes and header or footer instructions in form-level fields.
Non-textual fields are those that affect scoring or calculations, and trigger a new form version. See Save forms for more information on when the Save New Version option is enabled.